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Ava.Ai


Terms and Conditions, Privacy Policy, and Data Privacy Policy for AvaAI

Effective Date: 25.03.2026.
Last Updated: 25.03.2026.

Welcome to AvaAI. These Terms and Conditions, together with our Privacy Policy and Data Privacy Policy, govern your access to and use of AvaAI, including any website, chat interface, content, features, software, tools, and services made available through AvaAI.

By accessing or using AvaAI, creating an account, or clicking to accept these Terms, you acknowledge that you have read, understood, and agreed to be legally bound by them. If you do not agree, you must not use AvaAI.

1. Operator Information

AvaAI is operated by:

Ivana Nikcevic Djurovic
Email: hi@avaadora.art
Website: https://www.avaadora.art

If required by applicable law, additional legal notice or business identification details may be provided separately.

2. Nature of the Service

AvaAI is an AI-powered conversational and generative system provided for general informational, creative, experimental, and productivity-related use. AvaAI may generate text, suggestions, summaries, ideas, fictional content, and other outputs based on user prompts and system configuration.

AvaAI is provided in a development and testing phase and may contain bugs, errors, interruptions, inaccurate responses, unexpected outputs, or incomplete features.

AvaAI is not a human, lawyer, doctor, therapist, accountant, financial adviser, licensed professional, emergency service, or regulated decision-maker.

3. Eligibility

You must be at least 18 years old, or the minimum age required under applicable law in your jurisdiction, to use AvaAI independently. By using the service, you represent and warrant that:

  • you have legal capacity to enter into these Terms;
  • all information you provide is accurate and current;
  • you will use the service only in compliance with applicable laws and these Terms.

4. Invitation-Only / Restricted Access

AvaAI may be made available only by invitation, approval, limited beta access, or account authorization. We reserve the right to approve, reject, suspend, restrict, or revoke access to any user at any time, with or without notice, at our sole discretion, to the fullest extent permitted by law.

5. Account Registration and Security

To use certain features, you may need to register an account and provide credentials. You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activities conducted through your account;
  • notifying us promptly if you suspect unauthorized access or misuse.

We may suspend or terminate accounts that appear compromised, abusive, fraudulent, unlawful, or in breach of these Terms.

6. Acceptable Use

You agree not to use AvaAI:

  • for unlawful, harmful, abusive, defamatory, harassing, threatening, discriminatory, or fraudulent purposes;
  • to generate, facilitate, or promote illegal conduct;
  • to infringe intellectual property, privacy, publicity, confidentiality, or other rights;
  • to upload malicious code, interfere with the platform, or attempt unauthorized access;
  • to reverse engineer, scrape, extract, copy, resell, or exploit the service beyond permitted use;
  • to submit personal data of third parties without an appropriate legal basis or authorization;
  • to rely on AvaAI for high-risk decisions involving health, legal rights, finance, employment, housing, insurance, safety, or other material matters without independent professional review.

We reserve the right to monitor, filter, restrict, block, remove, or report content or conduct where reasonably necessary to protect the service, users, third parties, or legal compliance.

7. User Content

You may submit prompts, instructions, files, text, profile information, settings, and other materials to AvaAI (“Input”). Based on your Input, AvaAI may generate responses (“Output”).

You retain any rights you hold in your Input, subject to the rights you grant below.

By submitting Input, you represent and warrant that:

  • you have the necessary rights and permissions to submit it;
  • your Input does not violate these Terms or applicable law;
  • your Input does not unlawfully include personal data, confidential information, or protected material that you are not entitled to disclose.

8. License Granted by You

To operate and provide the service, you grant us a non-exclusive, worldwide, royalty-free, revocable, limited license to host, store, process, transmit, reproduce, adapt, analyze, and display your Input solely to:

  • provide the service;
  • maintain account features;
  • generate Output;
  • enforce safety, moderation, and security;
  • debug, test, maintain, improve, and protect the service, where permitted by law and subject to our Privacy Policy.

9. AI Output Disclaimer

AvaAI output may be inaccurate, misleading, incomplete, offensive, outdated, biased, fictional, or unsuitable for your intended purpose. You acknowledge and agree that:

  • Output is generated probabilistically;
  • Output may resemble content provided to other users;
  • Output is not guaranteed to be unique, correct, lawful, reliable, or fit for any purpose;
  • you are solely responsible for reviewing, verifying, editing, and assessing any Output before relying on it, sharing it, publishing it, or acting on it.

You must not rely on AvaAI as a substitute for independent judgment or professional advice.

10. No Professional Advice

AvaAI does not provide legal, medical, psychiatric, therapeutic, tax, accounting, investment, engineering, compliance, or other regulated professional advice. Any such content is for general informational purposes only and must not be treated as professional guidance or diagnosis.

If you need professional assistance, you must consult a qualified human professional.

11. Availability and Service Changes

We may modify, restrict, suspend, discontinue, update, patch, remove, or redesign any part of AvaAI at any time, temporarily or permanently, with or without notice.

We do not guarantee uninterrupted availability, compatibility, data retention, error-free operation, or continued access to any feature, model, account, chat history, or configuration.

12. Intellectual Property

All rights, title, and interest in and to AvaAI, including the website, branding, software, interface design, code, structure, functionality, databases, visual identity, and non-user content, are and remain the property of AvaAI and/or its licensors.

These Terms do not transfer any ownership rights to you, except for the limited right to use the service in accordance with these Terms.

You may not copy, reproduce, distribute, sublicense, modify, frame, mirror, sell, or exploit AvaAI except as expressly permitted.

13. User Responsibility for Publication and Reuse

If you publish, distribute, commercialize, or otherwise use Output, you do so at your own risk. You are solely responsible for ensuring that your use of any Output complies with:

  • applicable law;
  • third-party rights;
  • platform rules;
  • professional standards;
  • accuracy and disclosure obligations.

We are not responsible for consequences arising from your decision to rely on, use, or publish Output.

14. Third-Party Services

AvaAI may rely on or integrate with third-party providers, hosting partners, APIs, analytics tools, payment services, model providers, plugins, security vendors, or infrastructure services.

We are not responsible for third-party services, websites, downtime, acts, omissions, privacy practices, or content. Your use of third-party services may also be governed by their own terms and policies.

15. Beta / Experimental Service Disclaimer

AvaAI is provided on an “as is” and “as available” basis to the fullest extent permitted by law. Because AvaAI is in development and testing, you expressly acknowledge that use of the service may involve elevated risk of errors, interruptions, feature changes, data loss, degraded outputs, and unexpected behavior.

You assume all risk arising from your access to and use of AvaAI.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, AvaAI disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including implied warranties of:

  • merchantability;
  • fitness for a particular purpose;
  • non-infringement;
  • accuracy;
  • quiet enjoyment;
  • availability;
  • security;
  • reliability.

We do not warrant that:

  • AvaAI will meet your expectations or requirements;
  • Output will be accurate or suitable;
  • the service will be uninterrupted, timely, secure, or error-free;
  • defects will be corrected;
  • the service or servers are free from viruses or harmful components.

17. Limitation of Liability

To the fullest extent permitted by law, AvaAI, its owner, operator, affiliates, licensors, contractors, employees, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or speculative damages, or for any loss of profits, revenue, savings, business opportunity, goodwill, reputation, data, or use, arising out of or related to:

  • your use of or inability to use AvaAI;
  • reliance on any Output;
  • errors, inaccuracies, omissions, hallucinations, or misleading responses;
  • interruption, suspension, loss of access, or data loss;
  • unauthorized access, security incidents, or third-party misconduct;
  • content submitted by users;
  • third-party services or providers.

To the fullest extent permitted by law, our total aggregate liability for any claim arising from or relating to AvaAI shall not exceed the greater of:

  • the amount paid by you to us for the service in the 12 months preceding the event giving rise to the claim; or
  • EUR 50.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless AvaAI, its owner, operator, affiliates, licensors, contractors, and representatives from and against any claims, liabilities, damages, losses, judgments, fines, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • your use or misuse of the service;
  • your Input;
  • your violation of these Terms;
  • your infringement of third-party rights;
  • your violation of applicable law;
  • your publication, reuse, or commercialization of Output.

19. Suspension and Termination

We may suspend, limit, or terminate your access immediately, with or without notice, if:

  • you breach these Terms;
  • we suspect abuse, unlawful activity, fraud, or security risk;
  • access is no longer offered;
  • continued access creates legal, operational, or reputational risk.

Upon termination, your right to use the service ceases immediately. We may delete or retain data as required or permitted by law and our retention practices.

20. Privacy Policy

20.1 Overview

We take privacy seriously, but you acknowledge that use of an online AI system inherently involves risks. By using AvaAI, you understand that electronic communications, cloud processing, internet transmission, and third-party infrastructure may never be completely risk-free.

However, this does not mean we disclaim all legal responsibility. We process personal data in accordance with applicable law and this Policy.

20.2 Categories of Data We May Process

Depending on how you use AvaAI, we may process:

  • account data, such as username, name, email address, phone number, and password hash;
  • profile settings, avatar preferences, memory/instruction settings, and interface preferences;
  • chat content, prompts, uploads, messages, and generated responses;
  • technical data, such as IP address, browser type, device information, operating system, timestamps, session identifiers, logs, and approximate location derived from IP;
  • support communications and correspondence;
  • security and abuse-prevention data.

20.3 Purposes of Processing

We may process personal data to:

  • create and manage accounts;
  • authenticate users and admins;
  • provide chat functionality and generate responses;
  • maintain chat history and settings;
  • improve service functionality, security, moderation, testing, debugging, and performance;
  • investigate abuse, fraud, and unauthorized access;
  • comply with legal obligations;
  • establish, exercise, or defend legal claims.

20.4 Legal Bases

Where GDPR applies, processing may be based on one or more of the following legal bases:

  • performance of a contract;
  • legitimate interests;
  • compliance with legal obligations;
  • consent, where required.

20.5 Data Sharing

We may share data only where necessary and subject to applicable law, including with:

  • hosting and cloud infrastructure providers;
  • AI model/API providers;
  • analytics, monitoring, and security service providers;
  • email and support providers;
  • legal, regulatory, or law enforcement authorities where required;
  • professional advisers in connection with legal, security, or business matters.

20.6 International Transfers

Your data may be processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country. Where required, we will rely on appropriate safeguards under applicable law.

20.7 Retention

We retain personal data only for as long as reasonably necessary for the purposes described in these Terms and Policies, including account management, service provision, security, legal compliance, dispute resolution, and enforcement.

We may delete, anonymize, aggregate, or retain certain records as reasonably necessary or legally required.

20.8 Security

We implement reasonable technical and organizational measures designed to protect personal data. However, no method of transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.

By using AvaAI, you acknowledge and accept this residual risk.

20.9 User Rights

Where applicable under GDPR or other law, you may have rights to:

  • access your personal data;
  • rectify inaccurate data;
  • erase data in certain circumstances;
  • restrict processing in certain circumstances;
  • object to certain processing;
  • data portability;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a competent supervisory authority.

To exercise your rights, contact: hi@avaadora.art

20.10 Children

AvaAI is not intended for children unless expressly stated otherwise and lawfully permitted. If we learn that personal data was provided by a child in violation of applicable law, we may delete it.

21. Data Privacy Policy

21.1 High-Risk Data Warning

You must not submit:

  • highly sensitive personal data;
  • special category data under GDPR unless strictly necessary and lawfully permitted;
  • payment card data in chat;
  • government identifiers;
  • confidential business secrets unless you accept the risks and have authority to disclose them;
  • data of third parties without a valid legal basis.

21.2 Use at Your Own Risk

You acknowledge that you choose to use AvaAI voluntarily and at your own risk, especially when entering prompts, files, or personal information into a cloud-based AI environment.

You are solely responsible for deciding what information you submit.

21.3 No Guarantee of Confidentiality Equivalent to Privileged Relationships

AvaAI does not create attorney-client privilege, medical confidentiality, fiduciary confidentiality, or any equivalent professional secrecy relationship.

Do not use AvaAI as a repository for information requiring absolute secrecy.

21.4 Security Incident / Data Incident Disclaimer

While we implement reasonable measures, we do not guarantee that unauthorized access, cyberattacks, service compromise, interception, malware, or data incidents will never occur.

To the fullest extent permitted by law, you acknowledge the inherent risk of using internet-based services and agree that AvaAI cannot guarantee absolute data security.

21.5 Service Improvement and Internal Operations

Where permitted by law, we may use logs, prompts, outputs, metadata, and usage patterns for internal testing, safety review, debugging, abuse prevention, performance optimization, and service improvement, unless a stricter opt-out or processing restriction applies under law or a separate written agreement.

21.6 Third-Party Processing Risk

Where the service relies on third-party infrastructure or AI providers, your data may also be processed through such providers as necessary to deliver the service. You acknowledge and accept that such dependencies are part of the technical operation of AvaAI.

22. Cookies and Similar Technologies

AvaAI may use cookies, local storage, session storage, and similar technologies for authentication, security, preferences, analytics, and service functionality. Where required by law, we will request consent before using non-essential technologies.

23. Changes to These Terms and Policies

We may modify these Terms, the Privacy Policy, or the Data Privacy Policy at any time. Updated versions become effective when posted, unless otherwise stated.

Your continued use of AvaAI after changes take effect constitutes acceptance of the updated version.

24. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Spain, unless mandatory consumer or data protection law requires otherwise.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of [insert city, Spain], unless applicable law provides otherwise.

25. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

26. Entire Agreement

These Terms, together with any incorporated policies or notices, constitute the entire agreement between you and AvaAI regarding the service, except where a separate written agreement applies.

27. Contact

For legal, privacy, or support inquiries, contact:

hi@avaadora.art